A comprehensive master plan setting out the pragmatic steps required to deliver SMaRT.
Incorporating feasibility studies, use cases and user journeys. Examining technology requirements and interoperability, stakeholder requirements, and more. Setting out a clear baseline to define future goals and metrics and a fact-based analysis of the current situation.
Key Considerations
Current State Assessment
We establish understanding of the systems in place and their SMaRT readiness and capability to provide useful data via interactive pre-commencement questionnaires, stakeholder interviews and site surveys. Often negating the need for any significant additional expenditure.
Scale & Complexity
Will the project meet the needs of diverse groups of users, address modernisation challenges, changing or growing business requirements and deployment across a complex infrastructure?
Technology
Technologies to consider in the development of a SMaRT building strategy include: sensor technology, building management systems (BMS), data analytics and AI, cybersecurity, energy management systems and occupancy monitoring and indoor air quality systems.
Stakeholder engagement
Who’s involved? How will this project meet their needs and aims? Recognising, understanding and engagement with all relevant stakeholders is a theme that runs throughout the SMaRT journey.
A successful SMaRT building project requires:
Inclusive Design
Prioritising accessibility and personalisation for diverse users.
Modernisation
Ensuring interoperability, cybersecurity, and scalability.
Adaptability
Building in flexibility for changing business needs and sustainability.
Strategic Deployment
Using phased implementation, robust network infrastructure, and centralised management, with strong stakeholder engagement.
Whilst SMaRT building success hinges on engaging diverse stakeholders:
Who
Owners, occupants, visitors, facility managers, IT, sustainability and space planning teams, security, construction and others.
Needs/Aims:
Vary from ROI and efficiency to comfort, safety, and compliance.
How
Through clear communication, transparency, collaboration, feedback, value demonstration, and flexibility.